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Effortless Steps to Deactivate Tap to Pay on Your Capitec Account

Learn how to disable tap-to-pay on your Capitec bank card for added security. Tap to pay is a convenient feature enabling seamless transactions without the need for a PIN, especially for amounts up to R500.

Activating tap to pay payments is simple, but if you’re looking to deactivate it, follow these steps.

What is Tap to Pay?

Tap to pay facilitates swift and secure transactions through contactless technology. By tapping your card on a compatible machine, you can make purchases up to R500 without entering a PIN. Once activated, a simple tap on the card machine completes your payment without the PIN requirement.

Deactivate Tap to Pay on the Banking App

  1. Access Cards
  2. Enter Remote PIN
  3. Choose Debit or Credit Card
  4. Select Tap to Pay
  5. Deactivate: Perform this action to disable tap to pay.

Activate Tap to Pay on the App

  1. Access Cards
  2. Enter Remote PIN
  3. Select Debit or Credit Card
  4. Choose Tap to Pay
  5. Activate (Pending)
  6. Complete Activation: Perform a chip-and-PIN transaction at a card machine or ATM.
  7. Confirmation: Confirm activation through steps 1-5.

Capitec Tap to Pay Transaction Limits

  • Under R500: You can tap without entering a PIN.
  • Over R500: A PIN is required or a chip-and-PIN transaction may be prompted for added security.
  • Daily Limit: Up to R500 in tap transactions; surpassing this limit results in declined transactions. Chip-and-PIN transactions remain unaffected.

See also a Step-by-Step Guide: Opening a Fixed Deposit Account with Capitec Bank

How do I know if I can use my card to tap to pay?

  • Card Symbol: Look for the contactless symbol (resembling a sideways WiFi symbol) on your card.
  • Activation: Activate tap to pay at a branch or via the app. If activated on the app, a chip-and-PIN transaction is required for functionality.
  • Places to Tap: Pay at locations displaying the contactless symbol. If unavailable, use chip-and-PIN transactions.

PIN and No-PIN Transactions

  • Inserting Card: Requires a PIN for transactions.
  • Contactless Tap: For amounts below R500, no PIN is necessary, but some merchants may request it for security.
  • Daily Limit Exceeded: Once daily R500 limit is reached, tap transactions are halted until the next day. Chip-and-PIN transactions remain unaffected.

Security Measures

  • Encryption: Utilizes the same security as chip-and-PIN.
  • Daily Limit: Caps tap transactions at R500.
  • Merchant Verification: Some merchants may ask for a PIN for verification.

Lost or Stolen Card

  • Immediate Action: Use the app or call 0860 10 20 43 to stop the card and prevent losses.

In conclusion, while tap to pay offers convenience, it’s crucial to understand its features and take necessary steps for added security, especially in the event of a lost or stolen card. Follow these guidelines to manage your tap-to-pay settings effectively.